2. Age Policy & ID
Fruitylicious – Ticket Terms & Conditions
Last updated: 23rd February 2026
We can’t wait to welcome you to Fruitylicious. Please take a moment to read the important information below before purchasing your ticket or attending an event.
By purchasing a ticket and/or attending a Fruitylicious event (“the Event”), you agree to the following Terms & Conditions.
1. The Promoter
Fruitylicious events are organised and promoted by Fruitylicious (“the Promoter”).
All tickets are sold subject to these Terms & Conditions and the rules and licensing requirements of the relevant venue.
2. Age Policy & ID
Fruitylicious events are strictly 18+ unless explicitly stated otherwise.
You may be required to provide valid photographic ID on entry. Accepted forms of ID include:
- Passport
- UK driving licence
- PASS-accredited proof of age card
- If valid ID cannot be produced when requested, entry may be refused without refund.
If valid ID cannot be produced when requested, entry may be refused without refund.
3. Entry, Capacity & Venue Policies
Entry is subject to:
- Venue capacity
- Venue security procedures
- Compliance with licensing conditions
The venue and Promoter reserve the right to refuse admission or remove any person whose behaviour is considered unsafe, disruptive, aggressive, illegal, or excessively intoxicated.
No refund will be issued to anyone refused entry or removed from the Event in accordance with this clause.
Where a last entry time is advertised, it must be strictly adhered to. Arrival after the stated last entry time may result in refusal of entry without refund.
4. No Re-Entry Policy
Unless explicitly stated otherwise, Fruitylicious events operate a no re-entry policy. Once you have entered the venue, you will not be permitted to leave and re-enter using the same ticket.
This policy is in place for licensing, safety, and security reasons. No refunds will be issued if you choose to leave the venue.
5. Zero Tolerance on Illegal Substances
Fruitylicious operates a strict zero-tolerance policy regarding illegal drugs. Anyone found in possession of illegal substances will be refused entry or removed from the Event and may be reported to the police. No refund will be issued in these circumstances. Searches may be conducted in line with venue licensing requirements.
6. Tickets & Resale
- Tickets must be purchased through authorised sellers only.
- Tickets must not be resold for profit or commercial gain without written permission from the Promoter.
- The Promoter reserves the right to cancel tickets that are resold in breach of this condition.
A valid ticket (digital or printed as specified) must be presented for entry.
7. Refund Policy
Tickets are non-refundable, except in the following circumstances:
- The Event is cancelled in full; or
- The Event date is changed and you are unable to attend the rescheduled date.
In these cases:
- Refunds will be issued for the face value of the ticket.
- Booking and transaction fees may be non-refundable unless required by law.
- Refund requests must be made within the timeframe specified in the official cancellation notice.
Refunds will not be given for:
- Change of personal circumstances
- Illness, including COVID-19
- Travel disruption including ferry disruption and road closures
- Failure to attend before last entry
- Refusal of entry in accordance with these Terms
- Leaving the venue after entry
- Changes to line-up, performers, or set times
8. Event Changes
Fruitylicious celebrates dance music across the decades, and occasionally line-ups or timings may need to change.
The Promoter reserves the right to make reasonable changes to:
- DJ or performer line-up
- Set times
- Event timings
- Venue (within a reasonable geographic area)
Such changes do not entitle ticket holders to a refund unless the Event is cancelled or the date is changed.
9. Photography & Media
Fruitylicious events are lively, nostalgic and full of great moments. By attending, you consent to being photographed or filmed for promotional purposes.
Images and video may be used on:
- Social media
- The Fruitylicious website
- Marketing and promotional materials
If you have concerns about appearing in media, please contact the Promoter in advance of the Event.
10. Personal Belongings
Please look after your belongings. The Promoter and venue accept no responsibility for loss, theft, or damage to personal property except where caused by negligence.
11. Liability
Attendance at the Event is at your own risk. Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, or any liability which cannot be excluded under UK law.
12. Force Majeure
The Promoter shall not be liable for cancellation, delay, or alteration of the Event due to circumstances beyond reasonable control, including but not limited to:
- Severe weather
- Government restrictions including lockdowns
- Venue closure
- Public health requirements
- Industrial action
Refunds in such cases will be handled in accordance with Section 7.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.